I could not find the place in the mall but eventually found it after an hour 😔

Bed was so comfortable

Stayed in June 2024

Breakfast

Everything

Stayed in June 2024

No drink facilities in room had to go down all time for hot drink. Bathroom door looks old and wrinkly

Comfy bed and clean room

Stayed in May 2024

The breakfast

It’s close to bus stop for transfer to Luton

Stayed in May 2024

Car park for hotel was difficult to find and had limited parking and for this reason would probably not stay there again.

Very comfortable room with all necessary amenities with free coffee available 24 hrs per day.

Stayed in April 2024

Room outer window was broken so you could the shouting in the square below most of the night.

The free breakfast was nice. The staff were excellent.

Stayed in June 2024

Only one pillow

Great central location

Stayed in May 2024

Staff not friendly also I’ve called up numerous times about my son. He has autism left his charger there nobody bothers answer the phone.

Room

Stayed in June 2024

Beyond irritating to find. Signs tell you to take the ramp but they don't point in the direction where you need to take the ramp.

Clean and comfortable. Very good price which includes breakfast.

Stayed in June 2024

Would have preferred tea/coffee facilities in room

Comfort, slept well. Lovely breakfast.

Stayed in May 2024

The windows didn't close properly, and I could hear workers and people making noise outside at night. Also, the shower was a little blocked. Also the breakfast is very basic, and to have coffee or tea there was a queue.

It was very handy to move from the airport to there and they have check in available 24/7. The bed was very comfortable, I appreciate the breakfast was included. However, it was basic

Stayed in April 2024

The outside has plenty of litters.

Proximity to the mall and transport hub. Adequately spacious rooms.

Stayed in May 2024

Finding the hotel was tricky in the dark and in the rain because you have to go up a level. Even though it wasn't terribly late, there were almost no shops open to buy basic supplies (a few kebab and other halal-type places). Not an appealing area, made creepier by groups of young men hanging about smoking and laughing beside the mall next door. The price isn't wonderful considering how simple the accommodation is. I can't think of any other reason to stay there besides catching a flight, but for that, it's fine.

Convenient to Luton Airport. I stayed here - like so many other travellers - to catch an early morning flight out of Luton. There is an easy bus to/from Luton Town Centre and from there, it was a simple 5-minute walk to the hotel. The bus ran early in the morning, making it easy to catch my flight. Clean, basic hotel room contained everything I needed for one reasonably comfortable night.

Stayed in May 2024

The air con was a bit temperamental and not so easy to regulate. It was directly over the bed so gave you a slight cold after 2 days

Quiet area, no outside noise. Comfortable bed. Everything you need for a few days stay and more. Room service available if needed

Stayed in May 2024

Nothing to dislike. Don't be put off by the exterior it's not its best feature!!

Was a last minute booking at night because of flight cancellation. Feeling pretty stressed out! However hotel was great. Staff were friendly and helpful and room was comfortable and very clean. A plus point is that it is close to train station and not very far from airport.

Stayed in May 2024

Not a great location.

Staff were very friendly.

Stayed in May 2024

Breakfast

Stayed in May 2024

All good this visit but previous extremely noisy guests in next room into the early hours of the morning

Everything lovely and staff helpful

Stayed in May 2024

Decor is very tired, particularly in the bathroom

Excellent breakfast. Professional and friendly staff

Stayed in May 2024

The hotel was in a good location with plenty of parking, which is £10 for 24 hours. We had a comfortable stay, the room was clean. Breakfast was basic but ok

Stayed in May 2024

cant really find the hotel, spent over 10 mins walking around to find where it was. More road sign needed to guide people.

the room is clean and the staff are friendly

Stayed in May 2024

Easy access to public transport and shopping centre, comfortable bed. Ice cold water on tap in the lobby was perfect for the abnormally hot weather

Stayed in April 2024

No AC in rooms, but we knew it in advance

the breakfast was very good and included in the price. the hotel is next to the Luton Mall and very close to the bus terminal and train stations which made our trip to the airport much easy. they have USB's to charge the phone next to bed which is realy amazing because we did not have the adapters for UK

Stayed in May 2024

Location. Hard to find. Signage not great. Car park very hard to find

Nice rooms. Coffee making facilities with pod coffee maker etc and water in the rooms. Really unexpected and good

Stayed in May 2024